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Helping Bernie

In the heart of what we do

Bernie, an IT head of a large Manufacturing Company felt helpless in a series of cybersecurity attacks designed to hamper essential functions of their Company’s operations. Although he is a highly capable IT expert, a dedicated and highly determined group of hackers can overwhelm even the best team of IT generalists. Understanding the importance of what was happening and the consequences of not taking action immediately, he contacted LMI to offer support in addressing the issue.

Our experts wasted no time in determining the source of concern. Aided by the right tools and technical know how, our team performed analysis of threat, damage mitigation, isolation of infected systems, back up of essential data, fortifying cyber-defenses, and documentation of all events. Also essential to addressing breaches specially in corporate level is the action steps to prevent future threats. Thus, the fortification of Network security, threat detection, prevention systems, end point security, firewall, encryptions and anti malware tools have become a crucial flagship of our transfer of information and interaction with Bernie. Equipping Bernie and the non-IT personnel of their organization with the right tools and technical know how have become the core of our partnership. We bring down the basics of Cybersecurity to a level easily understandable and practicable by all end users.

Thus, In the heart of what we do: We simplify solutions

A BPO team, in their quest for rehabbing their aging Electrical and IT cabling systems partnered with LMI to deliver their engineering requirements. A BPO with EU standards and history of excellence, they found LMI as a partner they can trust and can deliver quality output that best suits their needs. LMI banked on its years of expertise and certified personnel to understand the whole scope of the project and devised ingenious designs and solutions to deliver excellent results. 

Other Solutions provider have shown interest in the project and even offered cheaper proposals earlier in the screening process. However, the client recognized the value of partnering with another organization operating on the same standard and values it strongly believes in and so decided to prioritize excellence over saving a few more bucks. 

Thus, In the heart of what we do: We offer value for investment.

Tess, an IT manager of a known Visayas University, has a long history of discontentment with previous IT contractors. She has become biased that after each project implementation, comes the grueling follow up of project maintenance and warranty issues. Although she was impressed of the LMI team’s professional implementation of their Campus-wide CCTV project, she reserved her suspicion as always: expecting LMI Corporation to be no different from the previous organizations she dealt with.

This bias was totally gone after experiencing how fast and accurate LMI team responds to client concerns. Our technical teams are deployed within 48 hours of valid escalation and performs preventive maintenance schedule as promised. Our experts responds thru calls and emails in agreed timetables, too, because we highly value the trust our partners are giving us.

Thus, In the heart of what we do: We offer undeterred responsiveness.

Lucas and his engineering team of a large manufacturing plant accommodated LMI to participate in the bidding process of their small scope Lightning arrester project. From the initial scoping stage, site selection and survey, to the implementation and maintenance of the project, they noticed LMI to be a competent, industry-compliant and trustworthy partner. LMI remained true to the design and agreed standards all throughout the project delivery and remained uncompromising in our commitment despite unexpected setbacks. We understand that more than the profit we can generate from the project, their satisfaction as a partner is a better gauge of our success as an organization. Experiencing LMI’s expertise and integrity won their trust in the process and so they decided to let LMI handle their plant-wide Lighting Arresters installation and expansion among other projects. 

Thus, In the heart of what we do: We offer uncompromising credibility.

An IT and Engineering team of a local Government agency has long been looking for a partner to complete their combined Civil, mechanical, IT and electrical requirements. They found out that not all solution providers can actually offer expertise on all of these fields. They fear that should they award the project to a partner with proficiency only to one or two engineering fields, the overall output of their project might be compromised. When LMI entered the picture and showed our expertise in all these fields, they were relieved of this worry. 

Our partnership was not only centered on the excellent delivery of all aspects of their requirements but also the transfer of technical know-how to how these systems can be optimized according to their needs. They were honest enough to recognize their gap in operating and maximizing the installed systems and so LMI offered the extra mile to aid in their additional training and overall certification learning journey. 

Thus, In the heart of what we do: We provide best total solutions.

Future partner, All these we offer to you, too! 

Stephen D. Mendoza October 25, 2024
The LMI Brand
"What do we mean when we say “The best total solutions provider?”